Returns & Exchanges
At Wellbeing Nutrition, we strive to ensure your satisfaction with our premium health supplements; however, due to the nature of consumable goods, returns are only accepted for damaged, defective, or incorrect items within 7 days of delivery.
Initiate Request
Contact our customer support team via email or WhatsApp within 48 hours of receiving your order to report any damage or discrepancies.
Provide Documentation
Submit clear photographs or a short unboxing video of the product and its original packaging to help us verify the claim.
Quality Inspection
Once your request is approved, we will arrange a reverse pickup; the item must be unused, sealed, and in its original condition for a successful inspection.
Resolution
Upon successful verification, we will process a replacement or issue a full refund to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing